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What title companies look for in a loan signing agent

March 14, 20233 min read

"Your only limit is your mind. Believe in yourself and all that you are. Know that there is something inside you that is greater than any obstacle." - Christian D. Larson

title companies

As a new notary, one of the most common types of notarizations you will encounter is loan signings. Title companies rely on notaries to ensure that loan documents are properly executed and authenticated, and that the borrower's identity is verified. In this article, we will discuss the role of a notary in loan signings, and the main factors that title companies look for when choosing a notary.

I recently had the pleasure of visiting Wilkinson Title Agency, a fantastic agency in my area that graciously allowed me to speak with the owner. During our conversation, she shared some valuable insights on what she looks for in a mobile notary for loan signings, and I have added a few of my own based on my experience.👊

girl in front of title

1. Loan Package Printing and Shipping

While it may seem like common sense, it's important to ensure that you're printing loan documents correctly. Some packages have a mix of legal and letter-sized documents, so make sure to adjust your printing settings to avoid cutting off any barcoded paperwork at the bottom. Keep both sizes of paper handy, and handle the documents carefully to avoid damaging them.

2. Scanbacks

 Scanbacks are when you scan completed loan documents and send them to the contracted signing agency or title company. Title companies request this service to ensure that everything is filled out correctly and nothing is missing. Most companies prefer to receive the scanbacks before the documents are shipped out.

3. Professionalism

As a mobile notary, you are representing the title company, realtor, and broker, so it's important to dress professionally, come prepared, and be gracious. Be mindful of how you speak during the signing process and avoid making negative comments about the documents or anyone involved in the transaction.

4. Become an authority

One of the biggest transactions most people will ever have is a loan signing. As such, it's helpful to have a general knowledge of the most common documents so you can guide clients through the process. A brief description of what they're signing can be reassuring to signers, but remember not to give legal advice.

5. Communication

Effective communication is key to successful loan signings. Confirm appointments promptly and follow up with an appointment confirmation to the signer. Let the title company know if there are any issues during the signing, and send them a quick email once the signing is complete. Keep the signers informed about what to expect after the signing, such as when they can expect scanbacks.

6. Build relationships

Building relationships with potential customers is essential to growing your business through word-of-mouth referrals. Leave your card with signers and let them know you're available for future notary needs. Be a good communicator with the title company and let them know right away if there are any issues during the signing.

Thank you Betsy from Wilkinson Title Agency for your time and advice.

If you are looking for a great title agency, Wilkinson Title Agency can serve all of Florida.

Other resources to help you get started with Loan Signings

Loan Signing Checklist:

Here is a quick checklist to get you started

  • Ask the company if they want two sets of documents, one for them and one for the customer

  • Go over the document prior. I tag larger loans to make sure I don't miss anything

  • I make a post it note with the date. I make one for each signer. That way they can refer back to it when they are signing the document. It's ridiculous how many compliments I've gotten from doing something so simple.

  • Look over any notary instructions

  • Look up how to fill out the Patriot Act form

  • Carry both blue and black pens

  • Keep your ID with you to show for community access

Katie Tremulis

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Don't take our words for it, hear from our clients

Kristen C.

Katie went above and beyond for me to notarize my divorce paperwork. She is very professional and accommodating. I would definitely recommend her for all your notary needs.

Michael H.

My loan signing went incredibly smoothly. Everything was notarized, not one error, which often happens in a loan closing. Very pleased.

Kenny B.

I had no idea that this kind of service existed, but I am so glad I did...Katie made the whole process very easy. I really like the fact that she can provide virtual services so I don't have to drive across town or coordinate schedules.

Ty L.

Pleasure to work with, great communicator that get the task done!

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